Shipping Terms and Conditions

1. Processing Time

• Order Processing: All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
• High Volume: During high volume periods, such as during promotional events, processing time may extend beyond 2 business days.

2. Shipping Rates & Delivery Estimates

• Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates: Delivery times vary based on your location and the shipping options you choose. Typical delivery times once the order has shipped are as follows:
  • Southern Ontario: 2-3 business days
  • US & BC: 5-7 business days
  • Rest of Canada: 3-5 business days

3. Shipment Confirmation & Order Tracking

• Confirmation: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
• Tracking: The tracking number will be active as soon as the order is processed, i.e. within 2 business days.

4. Customs, Duties, and Taxes

• Comeback Snacks currently ships to Canada and the USA only. Given the United States-Mexico-Canada Agreement (USMCA), no duties will be applied to shipments destined to the USA.

5. Damages

• Reporting Issues: Comeback Snacks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Assistance: Please save all packaging materials and damaged goods before filing a claim.

6. Special Notes

• Holiday Shipping: Please note that during holidays, shipping times may be affected and customers should place orders well in advance.

Contact Information

For any queries regarding your order's shipping, please contact us at: info@comebacksnacks.com